Frequently asked questions
Questions, answered
Answers about plumbing and drainage with Plumbing in a Hari in Capalaba, Brisbane and the Redlands.
Where do you work?
Plumbing in a Hari is based in Capalaba and works across Brisbane and the bayside, the Redlands, the Gold Coast, Ipswich and Logan, including Wynnum, Carindale, Victoria Point, Redland Bay and Coorparoo. Each area has its own page: Brisbane, Capalaba, Wynnum, Carindale, Victoria Point, Redland Bay and Coorparoo. Not sure if you are covered? Call and we will tell you.
What plumbing services do you offer?
Blocked drains, jetting and drain camera inspections, emergency plumbing, leak detection and burst pipes, hot water repairs and replacement, commercial, strata and real estate plumbing, stormwater and sewer drainage, taps and toilets, backflow prevention, and residential plumbing including renovations. See every service on the services page, including blocked drains, hot water repairs and leak detection.
Do you offer an emergency plumber?
Yes. Plumbing in a Hari is open 24 hours a day, 7 days a week. Call 0414 564 007 for burst pipes, blocked drains, hot water failures and other urgent jobs. The emergency plumber page lists what to do before we arrive.
How do I get a quote?
Call 0414 564 007 or send an enquiry through the contact page. Describe the problem and the suburb, and a few photos help us give you a clear answer quickly. We will come back to you by phone or email, and you get the price before the work starts.
How much does a plumber cost?
It depends on the job, so we quote after hearing the details or seeing photos. A basin trap and a main sewer line are very different jobs, which is why there is no single price. You get a clear price before the work starts. To get one, send an enquiry with a photo or call 0414 564 007.
What can you do about a blocked drain?
We clear blockages with a water jetter and can inspect the pipe with a drain camera, so you can see what is causing the problem, such as tree roots or a damaged section, and decide what happens next. Many blockages clear without digging. See the blocked drains page, and photos of real jobs in our work.
What is a drain camera inspection?
A small waterproof camera is fed into the drain and shows the inside of the pipe on a screen. It finds roots, cracks, build-up and blockages without digging, and you see what we see. It is part of the blocked drains service and also used for stormwater and sewer drainage.
My hot water has stopped. Can you help?
Yes. We repair and replace hot water systems. Call 0414 564 007 any time and we will work out whether a repair will do or the unit needs replacing. A photo of the unit and its label helps. See hot water repairs and hot water replacement.
Do you look after commercial properties and strata buildings?
Yes. Plumbing in a Hari works with businesses, strata managers, body corporates and real estate agents on maintenance, repairs and larger plumbing jobs. We can send photos of the problem and the repair for your records. See commercial, strata and real estate plumbing for more.
What is backflow prevention?
Backflow prevention stops contaminated water flowing back into the drinking water supply. Our licence carries a backflow prevention endorsement, so we can look after backflow devices at homes and commercial sites. Details are on the backflow prevention page.
Are you licensed and insured?
Yes. Plumbing in a Hari holds a QBCC contractor licence for plumbing and drainage (15251775) and public liability cover to $20 million. The business is also a member of the Master Plumbers Association of Queensland. Read what customers say on the reviews page.
Are you a family business?
Yes. Plumbing in a Hari is a family business based in Capalaba. You can read more about us on the about page.
What are your opening hours?
Open 24 hours, 7 days a week. For anything urgent, call 0414 564 007 at any hour. For a non-urgent job, send an enquiry and we will come back to you by phone or email.